DISCLAIMER: This might affect your warranty. I take no responsibility for any damage incurred by you or your printer because of these procedures. Proceed at your own risk.
To Fix The Top Cover Issue:
1. Remove Top cover.
2. Near where the hinges fit, on the top left, you will see a little square hole.
3. Fold a small peice of cardboard so that it is stiff and fits into this hole.
4. Make sure the peice is long so you can pull it out later!
5. Stick the peice into the hole.
6. Printer message should have disappeared.
To Fix the Cartridge Issue:
1. Take problematic cartridge out.
2. Soak a cotton bud (Q-tip)in a little bit of rubbing alcohol or clear (not colored) hand sanitizer.
3. Carefully clean the copper contacts on the back of the cartridge.
4. Check if ink is coming out by rubbing the cotton bud on the ink outlet at the bottom (metallic plate type thing)- if the cotton bud has ink on it you can safely assume it is.
5. Look inside your printer. You should see a corresponding copper contact there.
6. Soak the other side of the cotton bud (clean side, or take a new one) in rubbing alcohol and clean this carefully as well.
7. Ensure at all times no cotton gets stuck to any surfaces.
8. Do not try to print with an empty cartridge- this will burn out the contacts, damaging the cartridge and sometimes even printer permanently.
RESET THE PRINTER by holding the power, resume and cancel buttons down simultaneously for eight seconds.
To Clean the Ink Service Module
PUT PRINTER COMPLETELY OFF BEFORE STARTING- remove the battery or any other power source.
1. At the bottom of your printer you will see a removable tab.
2. Remove this tab, and with it the Ink Service Module.
3. Remove it's cover by loosening the 6 tabs carefully.
4. Remove the padding and sponge.
5. Clean the inside of the Ink Service Module with a cotton bud soaked in rubbing alcohol (or colorless hand sanitizer).
6. Ensure you dislodge all dried ink and then rinse it with water until it looks empty. You should see a little horse-shoe shape on the floor of the Module.
7. Dry the module thoroughly with tissue and dry cotton buds.
8. Replace the padding, sponge and cover of the Module.
9. Put Module back in place at the bottom of the printer.
10. Reconnect the printer to a power source AND THEN
RESET THE PRINTER by holding the power, resume and cancel buttons down simultaneously for eight seconds.
This post specifically is exempt from the copyright considerations on other posts where I have not mentioned this- you may copy the text of this post only without attributing it to Khushboo Shah or linking/citing this blog.
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